Terms of Use

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Olie.


a) www.olie.co.in ("Website") is an Internet based content and e-commerce portal licensed by OLIE.

b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. olie.co.in at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.


You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify olie.co.in of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. olie.co.in cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.


olie.co.in provides Internet-based service through the Web Site. This service enables users to purchase original merchandise such as cushion covers, lighting, storage, stationery (known as, "Products"). The Products can be purchased through the Website through method of payment offered. The sale/purchase of Products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. (which are also found on the following URLhttp://www.olie.co.in/faqs), and all of which are incorporated here by reference. In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.


Our goal at Olie is for you to use and love your carecrafted Olie accessory. If, however, you are unhappy or if yourproduct has been damaged in transit, please contact us on olieliving@gmail.com within 3 days of parcel received only. We can offer a replacement on any* item as long as it is returned in its original condition and packaging within 15 days of receipt. Please note, however, that we are unable to reimburse shipping costs, including those to return the product to Olie. We recommend that you obtain proof of postage on returning the item to us, as we cannot accept responsibility for items lost in the post. Once we receive the items, the replacement will be initiated.

*Please note : The above is applicable only on linen and accessories and not on lighting which is made to order. There are no exchanges for Lighting that is ordered on www.olie.co.in



The User hereby consents, expresses and agrees that he/she has read and fully understands the Privacy Policy of olie.co.in. The user further consents that the terms and contents of such Privacy Policy are acceptable to him/her.


The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce,publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website.

Limited reproduction and copying of the content of the Website is permitted provided that Olie's name is stated as the source and prior written permission of olie.co.in is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.


You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper.

By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a)  defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

(b)  publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene,indecent or unlawful topic, name, material or information;

(c)  upload files that contain software or other material protected by intellectual property laws unless you own or

control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received

all necessary consents;

(d)  upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

(e)  conduct or forward surveys, contests, pyramid schemes or chain letters;

(f)  download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

(g)  falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the

origin or source of software or other material contained in a file that is uploaded;

(h)  violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

(i)  violate any applicable laws or regulations for the time being in force in or outside India; and

(j)  violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other

terms and conditions for the use of the Website contained elsewhere.


The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by olie.co.in


a) Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, olie.co.in owns all Intellectual Property Rights to and into the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, trademarks, trade names, service marks, designs, know-how, trade secrets and inventions (whether patentable or not), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to olie.co.in without obtaining authorization from olie.co.in.

b) Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.


The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of olie.co.in or the Website and olie.co.in is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. olie.co.in is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. olie.co.in is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by olie.co.in or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.


olie.co.in has endeavoured to ensure that all the information on the Website is correct, but olie.co.in neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall olie.co.in be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b)unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall olie.co.in be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, olie.co.in shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Olie's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.


You agree to indemnify, defend and hold harmless olie.co.in from and against any and all losses, liabilities, claims,damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Soulslings.com that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.


Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Olie's discretion.

We accept all major credit & debit cards.


The order will be delivered to the shipping address provided during checkout.

Domestic & International shipping:
We ship via DTDC, Delhivery or FedEx.  All shipping is calculated by the DTDC , Delhivery or FedEx based on your shipping location

Delivery Time:
As mentioned on product description.

For lighting, please take note of delivery times mentioned on the page of the product you have ordered. 


a)   Olie.co.in may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

b)  Notwithstanding Section 15.a above, these Terms will survive indefinitely unless and until olie.co.in chooses to terminate them.

c)   If you or Olie.co.in terminates your use of the Website or any Service, Olie.co.in may delete any content or other materials relating to your use of the Service and Olie.co.in will have no liability to you or any third party for doing so.

d)  You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever. Further, you shall be entitled to your royalty payments as per the User License Agreement that has or is legally deemed accrued to you.


These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Bangalore.


If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.


As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to amrita@olie.co.in


You may cancel your order any time before the order is processed. Once the order is confirmed, you will receive, via email, a confirmation. Once a product is confirmed, the Return and Exchange Policy will apply.


Once your order is confirmed, we have no refund/ exchange policy. However, if the product is damaged/ the wrong product has been shipped, we can issue an exchange. The return shipping cost will be paid by the customer.

Certain Merchandise* Cannot be returned. The stipulated conditions are as follows:

No order will be executed for the exchange of products more than once.
Products that are sold as packs cannot be returned as individual items.
With regard to products on special or season promotions and stock clearance, no return or exchange shall be entertained.
In the interests of hygiene, we may refuse returns where it's obvious that the item has been tried, washed or soiled.

*Lighting once ordered cannot be returned or exchanged.



We try our best to be a 'green' company. Packing and shipping our lamps involves packing material like bubble wrap, and boxes as well as all that transit that we would like to avoid if possible. If you live in Bangalore or are able to arrange a pick-up from the studio to transport your order yourself, then we are happy to offer you a flat 5% discount on your order if the PICKUP code is applied. Please enter the code : PICKUP in our discount code box while checking out to avail.

However, please note that once the code is applied, Free shipping is no longer valid for your order and if shipping is required you will be charged the shipping amount additionally. 

Orders that are marked for 'PICKUP' are stored at the studio for a maximum period of 30 days after which if still not claimed, they become property of Olie to resell or use at our discretion.


If you are returning a purchase, you are responsible for the return shipping. Your return will be processed within ten business days and we will notify you with your new shipment.

In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately. We will reimburse you for the cost of returning the package to us, and we will not charge you for the shipping costs of replacement merchandise.

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